- Generate current leads through calls, referrals, digital enquiries, and networking.
- Handle inbound and outbound customer enquiries.
- Understand customer requirements, budget, and property preferences.
- Explain project details, pricing, payment plans, and offers.
- Arrange and conduct property/site visits.
- Follow up regularly with prospective customers.
- Convert leads into site visits and site visits into bookings.
- Negotiate with customers within company-approved terms.
- Achieve monthly and quarterly sales targets.
- Maintain and update customer details in CRM/Excel.
- Manage the complete sales cycle from enquiry to closure.
- Build and maintain strong customer relationships.
- Generate referrals and repeat business.
- Coordinate with Marketing, CRM, Finance, Legal, and Site teams.
- Handle customer objections and resolve queries effectively.
- Maintain daily call, follow-up, and site-visit reports.
- Monitor competitor projects, pricing, and market trends.
- Participate in property exhibitions, events, and promotional activities.
- Provide regular sales pipeline and performance reports to management.
- Ensure proper documentation and smooth completion of property bookings.