The Accounts Receivable & Customer Invoicing Specialist is responsible for customer billing, credit memo processing, receivables management, collections, deduction resolution, and month-end closing activities. The role requires solid customer communication skills, accuracy in billing, and expertise in managing A/R activities within ERP systems.
1. Customer Invoicing
- Prepare accurate customer bills and invoices.
- Communicate with customers to obtain required sales and billing information.
- Determine appropriate value-added or sales tax (International only).
- Calculate VAT or sales tax collected for invoicing (International only).
- Enter billing transactions manually and electronically into the billing system.
- Prepare manual invoices in the ledger when required.
- Issue credit memos and refund checks within approved thresholds.
- Send special invoices as needed.
- Perform A/R drafting processes.
- Conduct credit card settlements.
- Make process adjustments including deductions, credits, and chargebacks.
- Prepare and send ad-hoc/manual invoices.
2. Receivables Management
Accounts Receivable Policy and Strategy
- Recommend improvements and changes to accounts receivable processes.
Customer Master Data
- Maintain and update customer master data in the system.
Periodic Close & Reconciliation
- Match remittances to outstanding customer balances.
- Reconcile customer receivable general ledger accounts with the A/R subsidiary ledger.
- Prepare and distribute aged receivable reports.
Customer Queries (Level 1)
- Manage, document, and resolve L1 customer queries.
- File, store, and track related customer documentation.
3. Collections Management
Strategy and Policy
- Recommend improvements to collection procedures and strategies.
📌 Walk-in || HCL is hiring For Accounts Receivable-Chennai-US Shift
🏢 HCLTech
📍 Chennai
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