Role & responsibilities

Front Desk & Visitor Management
- Greet and receive all visitors in a pleasant, courteous, and qualified manner.
- Ensure the reception and lobby area is tidy, welcoming, and well-stocked with basic amenities.

Telephone & EPABX Operations
- Attend to all incoming and outgoing calls promptly and transfer them to the desired extensions.
- Operate and manage the EPABX system efficiently; maintain extension directories and update contact lists.
- Log important calls/messages and coordinate follow-ups as required.

Administrative & Travel Support
- Coordinate domestic and outstation travel arrangements, including flight/train and hotel bookings for staff.

Relationship & Coordination
- Build and maintain positive relationships with internal teams, visitors, vendors, and service providers.
- Liaise with security, housekeeping,



and facility management teams to ensure a smooth office environment.

Desired Candidate Profile
- Education: Graduate in any discipline; additional certification in office administration/hospitality is a plus.
- Experience: 26 years in a front office/receptionist/admin support role.
- Communication: Excellent verbal and written communication skills in English and local language.
- Personality: Pleasing personality, well-groomed, and professional demeanor.

Preferred candidate profile
- Strong interpersonal and relationship management skills.
- Ability to multitask and handle pressure with a positive attitude.
- Basic computer proficiency (MS Office, email, internet).
- Hardworking, reliable, and service-oriented mindset.

📌 Front Office Executive (Mumbai)
🏢 Aptech
📍 Mumbai