Job Description: Tele caller cum Student Counselor
Position Summary:
We are looking for a confident and communication-skilled Telecaller cum Student Counselor to handle student inquiries, guide them about courses, and support admissions through effective follow-ups.
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Key Responsibilities:
* Make outbound calls to students and parents regarding course details & admissions
* Handle incoming inquiries from phone, WhatsApp, and social media
* Counsel students about available courses, fees, career scope & advantages
* Maintain daily call records, follow-up lists, and enquiry reports
* Schedule counseling appointments and assist during walk-ins
* Guide students through the admission process and documentation
* Achieve monthly inquiry conversion targets
* Coordinate with the academic and marketing team
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Skills & Requirements:
* Good communication in English, Hindi & Assamese
* Confident voice and polite phone etiquette
* Basic computer knowledge (Excel, WhatsApp, CRM)
* Ability to handle students and parents professionally
* Prior experience in counseling or telecalling preferred
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Qualification:
* Graduate (Any Stream)
* Freshers with good communication skills can apply
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance