About us:

We are a Pan-Asian restaurant chain, proud to deliver authentic and rich flavours from across Asia. Our journey began in 2019, founded by a passionate individual with an ambitious vision for the culinary scene. Despite a lack of prior experience, it all started with one small kitchen but a dream that was always big.

Responsibilities - Captain/Server:
- Always greet and welcome guests promptly in a warm and friendly manner.
- Always thank and give fond farewell to guests conveying anticipation for their next visit.
- Assist guests with table reservations.
- Assist guests while seating.
- Ensure guests are serviced within the specified time.
- Has a good knowledge of menu and presentation standards.
- Speak with guests and staff using explicit and professional language, and answer phone calls using appropriate telephone etiquette.
- Able to answer any questions regarding the menu and assist with menu selections.
- Able to anticipate any unexpected guest need and react promptly and tactfully.
- Always applies service techniques correctly at all times,



and serves Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Set tables according to the type of event and service standards.
- Record transactions/orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverage.
- Responsible for clearing, collecting, and returning food and beverage items to the proper area.
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
- Present accurate final bill to guests and process payment.
- Perform shift closing on the Point of sales termina

📌 Restaurant Captain/Server (Hauz Khas)
🏢 House of Wok
📍 Hauz Khas