Responsibilities:
- Query Management
- Act as the first point of contact for vendor and internal stakeholder AP queries reaching out via Calls and Emails.
- Log, track, and resolve queries using a helpdesk/ticketing system
- Ensure queries are resolved within defined SLA timelines
Accounts Payable Support
- Handle invoice status, payment queries and escalations
- Coordinate with AP teams to resolve discrepancies and blocked invoices (via calls and emails)
- Follow up with internal teams such as Master Data Management, Payments, Invoice Processing
- Basic knowledge of any ERP (Good to have – SAP)
- Good level of experience in MS Office Word (Excel)
- Ready to work in Rotational Shifts
Pay: ₹380,000.00 - ₹450,000.00 per year
Advantages:
- Health insurance
- Provident Fund
Work Location: In person
📌 P Accounts Payable Team member (Kolkata)
🏢 amIT Global Solutions
📍 Kolkata
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