5C Network is India's leading Medical AI company, delivering high-quality radiology reporting services powered by advanced AI technologies. Our mission is to make radiology services more accessible and efficient through creative solutions.
Job Summary:
We are looking for a dynamic and customer-focused Key Account Executive to manage and strengthen relationships with our key clients. The ideal candidate should possess excellent communication and relationship management skills, with the ability to understand customer requirements and ensure a high level of client satisfaction.
Key Responsibilities:
- Manage and maintain relationships with key accounts.
- Serve as the primary point of contact for assigned clients.
- Understand client requirements and provide timely solutions.
- Coordinate with internal teams to ensure seamless service delivery.
- Build long-term customer relationships to enhance client retention.
- Identify opportunities for account growth and cross-selling.
- Prepare regular reports on account performance and client feedback.
Requirements:
- 0-1 year of experience in Key Account Management, Customer Success, Client relationship management, or a similar role.
- Excellent communication skills in English and Hindi (mandatory).
- Strong interpersonal, negotiation, and problem-solving skills.
- Proficiency in MS Office and CRM tools is preferred.
- Ability to work in a fast-paced environment and manage multiple client accounts.