We are seeking an experienced Azure Support Engineer to join our managed support services team. The ideal candidate will provide L1 and L2 support for a range of Azure PaaS and IaaS services, ensuring seamless operation and customer satisfaction.

Key Responsibilities
- Support (L1 and L2), manage, and maintain Azure-based PaaS and IaaS services
- Monitor, Troubleshoot and resolve technical issues related to Azure services.
- Collaborate with cross-functional teams to ensure timely resolution of customer issues.
- Maintain technical documentation and best practices for Azure support.

Required Skills
- 2 to 5 year proven experience in supporting Azure PaaS services.
- Strong understanding of Azure services including:
- Compute (e.g. App Services, Functions, Kubernetes/AKS, Container Apps, Virtual Machines)
- Data Services (e.g. SQL Database, Data Factory, Databricks, Lakehouse, Synapse Analytics, Fabric, Blob/File Storage)




- Integration (Service Bus, Event Hub, Event Grid)
- Security (e.g. Key Vault, Entra ID)
- Monitoring (e.g. App Insights, Dynatrace, Azure Monitor).
- Excellent problem-solving skills and the ability to work in a fast-paced, collaborative workplace.
- Strong communication and interpersonal skills to effectively collaborate with team members and stakeholders.

Desirable Skills/Knowledge
- Microsoft Azure certifications (e.g., Azure Solutions Architect, Azure Developer).
- Experience with DevOps practices and tools for continuous integration and continuous deployment (CI/CD).
- Experience with SaaS services such as Logic Apps, Power BI, Power Apps/Automate, DevOps deployment, and Office 365 configuration.

📌 Azure Support Engineer (Pune)
🏢 Proventeq
📍 Pune