Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Generate leads and identify potential customers.
- Explain products/services, pricing, and offers to customers.
- Follow up with leads and maintain regular customer communication.
- Achieve daily, weekly, and monthly sales targets.
- Handle customer queries and provide appropriate solutions.
- Maintain customer details, call records, and sales reports.
- Coordinate with the sales team for lead conversion and order processing.
- Build and maintain good customer relationships.
Requirements
- Any Degree / Diploma.
- 13 years of experience in Telecalling, Telesales, Inside Sales, or Customer Support.
- Positive communication and convincing skills.
- Tamil and English communication required.
- Basic computer knowledge.
- Target-oriented and confident personality.
- Freshers with good communication skills can also be considered.