We're looking for an experienced Customer Service / Client Relations professional to join our team and be the first point of contact for prospective clients.
Key Responsibilities
- Respond promptly and professionally to inbound leads
- Build rapport and establish trust with prospective clients
- Understand client requirements and provide clear, helpful responses
- Address questions and objections confidently
- Follow up with prospects and help move conversations forward
- Deliver a consistent, high-quality client experience
- Minimize lead drop-offs by maintaining timely and effective communication
Requirements
- 2-5+ years of experience in customer service, sales, client success, or a similar client-facing role.
- Excellent spoken and written English communication skills
- Strong interpersonal and relationship-building skills Warm, approachable, and confident personality Ability to handle questions and objections professionally
- Highly reliable, organized, and consistent
- Looking for a long-term opportunity
- Available to start immediately
What We're Looking For
We're looking for someone who genuinely enjoys speaking with people, can build trust quickly, and takes ownership of every client interaction.
Experience: 2-5+ years
Role: Customer Service / Client Relations Availability: Immediate Employment Type: Full time
📌 Customer Success Associate- International Lead Engagement (India)
🏢 Magma Holding
📍 India
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