Job Requirements

We are looking for a Teller to join its Retail Banking team at the Mukai Chowk branch in Pune. This full-time position is focused on delivering exceptional customer service and handling day-to-day banking transactions. As a Teller, you will be the first point of contact for customers, responsible for ensuring smooth and efficient operations at the branch while promoting the banks products and services.

Key Responsibilities:
- Greet and assist customers in a courteous and professional manner.
- Process banking transactions such as deposits, withdrawals, and payments accurately and efficiently.
- Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions.
- Promote and cross-sell bank products and services to customers.
- Address customer inquiries and resolve complaints promptly and effectively.
- Ensure compliance with all bank policies, procedures, and security protocols.




- Collaborate with branch team members to meet branch goals and service standards.
- Maintain a high level of attention to detail and accuracy in all tasks.
- Support branch operations during peak hours.

Education : Graduate in any discipline

Experience : 1 to 4 years of experience in customer service or cash handling roles. Prior experience in the banking or financial services industry is preferred.

Skills and Attributes :
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work effectively in a fast-paced and dynamic setting.
- Basic proficiency in computer applications.
- High level of accuracy and attention to detail.
- Willingness to undergo background and credit checks.

📌 Walk-in || Teller (Pune)
🏢 IDFC FIRST Bank
📍 Pune