We are looking for a confident and customer-focused Telecaller with around 1 year of experience to join our team. The candidate will be responsible for making outbound calls, communicating with prospective clients, understanding their requirements, and generating qualified leads.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company services/products clearly to potential clients.
- Understand customer requirements and provide relevant information.
- Generate and qualify leads through telephonic communication.
- Follow up with prospects and maintain regular communication.
- Maintain accurate records of calls, leads, and follow-ups.
- Coordinate with the sales/business development team for further conversion.
- Achieve assigned calling and lead-generation targets.
- Handle customer queries professionally and maintain a positive relationship.
Required Skills & Qualifications
- 1 year of experience in Telecalling, Inside Sales, Telesales, or a similar role.
- Excellent verbal communication and interpersonal skills.
- Good Hindi and English communication skills.
- Confident and persuasive personality.
- Solid follow-up and convincing abilities.
- Basic knowledge of MS Office/Excel and CRM tools.
- Ability to work with targets and deadlines.
- Candidates with experience in IT/Software Services or B2B sales will be preferred.