Maintenance Desk Attendant is a suitable designation for an employee responsible for coordinating and handling maintenance-related requests.
Key Responsibilities
- Receive and record maintenance complaints from guests and staff.
- Coordinate with Engineering/Maintenance technicians for complaint resolution.
- Maintain the maintenance complaint and work-order register.
- Follow up on pending maintenance requests.
- Receive and attend telephone calls related to maintenance issues.
- Coordinate room maintenance requests with Front Office and Housekeeping.
- Update the status of complaints and inform the concerned department.
- Maintain records of preventive and corrective maintenance activities.
- Prepare daily maintenance reports and pending-work lists.
- Escalate urgent or major maintenance issues to the Engineering Supervisor/Chief Engineer.
- Ensure proper communication between the Maintenance Department and other hotel departments.
Pay: ₹7,500.00 - ₹12,000.00 per month
Advantages:
- Flexible schedule
- Food provided
- Provident Fund