Designation: Social Media Account Manager
Department: Marketing & Communication (sub-function: Digital Marketing / Social Media)
Experience: 5-9 years
Location: Noida, Sector 90
Work Mode: Work From Office, 5 days/week

About the Role

We are looking for a Social Media Account Manager to own client relationships for our US-based clients, coordinate deliverables across internal creative teams, and support content execution on Canva. This is an agency-style, client-facing role requiring direct experience handling US clients during overlapping evening hours candidates without agency background or international client exposure will not be considered.

Key Responsibilities

*Client Communication & Support*
- Communicate with clients based in the US during overlapping evening hours.
- Handle client queries, share updates, and ensure timely follow-ups.
- Participate in client calls and ensure smooth coordination of deliverables.
- Maintain qualified client relationships and ensure satisfaction through consistent communication.




- Coordinate with clients and internal teams until 10 PM IST to ensure timely updates, approvals, and task execution.

*Internal Coordination & Task Management*
- Work closely with design, content, video, and performance marketing teams.
- Share briefs clearly, track task progress, and ensure timely delivery.
- Maintain workflow clarity and manage deadlines across multiple clients.
- Ensure final deliverables meet quality standards before going live.

*Creative Execution & Content Support*
- Create and edit social media creatives using Canva, including basic video editing for reels and short-form content.
- Support content planning, scheduling, and publishing across platforms.
- Review captions, creatives, and content drafts to ensure alignment with brand guidelines.

Requirements Must Have
- 5-9 years of experience in Social Media Management / Digital Marketing / Account Handling, from an agency background (in-house/brand-side-only candidates wil

📌 Account Social Media Manager (Noida)
🏢 Alyssum Global Services
📍 Noida