Recruitment & Staffing
- Manage end-to-end recruitment for outlet and corporate positions.
- Handle bulk hiring for Crew Members, Cashiers, Supervisors, Outlet Managers, and other frontline staff.
- Coordinate manpower requirements with outlet managers and ensure timely hiring and onboarding.
Payroll & Attendance
- Manage attendance, leave, overtime, incentives, and payroll inputs.
- Coordinate with the accounts/payroll team for accurate and timely salary processing.
- Maintain employee records and HR MIS.
Training & Development
- Identify training requirements and coordinate employee training programs.
- Support onboarding and induction programs for current employees.
- Monitor training effectiveness and employee development.
HR Administration
- Manage employee documentation, onboarding, confirmation, transfers, and exits.
- Handle employee grievances, disciplinary matters, and HR-related queries.
- Maintain HR policies, records, and documentation.
- Support statutory compliance and labour law requirements.
- Conduct employee engagement and retention initiatives.
- Monitor attrition and implement measures to improve employee retention.