We are looking for a commercially driven
Category & NPD Manager
to own category growth, new product development, and recent brand onboarding for our café business.
The role will involve identifying customer and market opportunities, building the right product assortment, launching new products, and bringing relevant external brands onto the platform. The ideal candidate should have a strong understanding of the F&B;/café ecosystem along with hands-on experience in category management and product launches.
Key Responsibilities
Category Management
- Own the café category strategy, assortment, pricing and growth roadmap.
- Analyse sales, margins, SKU performance and customer behaviour to identify growth opportunities.
- Identify category gaps, emerging trends and new product/brand opportunities.
- Drive category profitability through assortment optimisation, pricing and product mix.
New Product Development
- Identify and conceptualise new products based on consumer trends, market insights and business requirements.
- Drive the complete NPD lifecycle — from ideation and product development to costing, testing and launch.
- Work closely with culinary, procurement, operations and marketing teams to ensure successful product launches.
- Track post-launch performance and continuously improve the product portfolio.
New Brand Onboarding
- Identify and evaluate relevant café, food and emerging brands for onboarding.
- Build a pipeline of potential brand partners aligned with the category strategy.
- Evaluate brands on product quality, consumer appeal, pricing, margins and scalability.
- Lead commercial discussions and coordinate the onboarding process with internal stakeholders.
- Manage relationships with partner brands and identify opportunities for portfolio expansion.
Business & Growth
- Drive revenue, margin and contribution growth for the café category.
- Monitor market trends, competitor offerings and consumer preferences.
- Develop initiatives around new launches, co