About the Role

We are a design-led manufacturer and exporter of hand-painted leather goods, with manufacturing operations in Kolkata and customers across the US, UK, Canada, Australia and Europe. We sell through e-commerce, wholesale and home shopping television.

Our IT team is small, which means this is a hands-on role with good exposure across the business. You will support employees across finance, sales, production, design and administration, and work across computers, networks, printers, business applications and day-to-day IT operations.

This role is well suited to someone who enjoys solving problems, working with users and learning new systems. You do not need to know all of our business applications already. What matters most is having solid IT fundamentals, a logical troubleshooting approach and the ability to learn quickly.

What You'll Do

IT Support & Troubleshooting
- Provide day-to-day IT support to employees across the organisation.
- Troubleshoot desktop, laptop, operating system, printer and peripheral issues.
- Diagnose and resolve basic network,



Wi-Fi and connectivity problems.
- Support users with Windows, email, Microsoft Office and other workplace applications.
- Install, configure and maintain computers, laptops, printers and other IT equipment.
- Coordinate with external vendors for issues requiring specialist support.
- Maintain proper records of IT issues, assets and resolutions.

Networking & Infrastructure
- Support LAN/Wi-Fi connectivity and basic network troubleshooting.
- Work with routers, switches, VPN and other network equipment.
- Troubleshoot connectivity, IP, DNS and related issues.
- Assist with maintaining office IT infrastructure.
- Support printers, scanners, barcode/label printers and other office devices.

Business Application Support

You will work with several business applications used across Finance, Operations and other departments.

Prior experience with all of these is not required. Knowledge of any of the follow

📌 Information Technology Executive (Kolkata)
🏢 Societe Maison De Cuir
📍 Kolkata