Job Description – Social Media & Client Relations Executive

Location: Noida, Delhi NCR
Experience: 1–3 Years
Employment Type: Full time
Department: Digital Marketing / Client Servicing

About the Role

We are looking for a Social Media & Client Relations Executive who can manage social media activities while maintaining strong day-to-day relationships with clients. The candidate will coordinate between clients and internal creative, content, and digital marketing teams to ensure smooth and timely campaign execution.

Key Responsibilities

Social Media
- Manage social media accounts such as Instagram, Facebook, LinkedIn and YouTube.
- Prepare and maintain social media content calendars.
- Coordinate with designers, video editors and content writers for posts and campaigns.
- Schedule and publish social media content.
- Monitor comments, messages, mentions and audience engagement.
- Track basic social media performance and prepare reports.
- Stay updated with social media trends, formats and competitor activities.

Client Relations




- Act as the day-to-day point of contact for assigned clients.
- Understand client requirements, briefs and campaign objectives.
- Coordinate client feedback with internal teams.
- Follow up with clients for approvals, content, creatives and other requirements.
- Maintain professional and positive relationships with clients.
- Ensure deliverables are shared with clients within agreed timelines.
- Handle routine client queries and escalate important issues to the manager.

Coordination & Reporting
- Maintain campaign trackers and client communication records.
- Coordinate with the creative, content, performance marketing and business development teams.
- Prepare weekly/monthly social media and client status reports.
- Ensure client feedback is properly communicated and implemented.
- Monitor deadlines and follow up with relevant team members.

Required Skills
- Good communication and client-handling skills.
- Positive written and spoken English

📌 Social Media (Noida)
🏢 Creativemud Business
📍 Noida