JOB DESCRIPTION Position: Operations Executive – Freight Forwarding

Company: PSL Arabia
Job Location: Kochi, Kerala, India
Employment Type: Full-Time

About the Role

PSL Arabia is looking for a proactive and detail-oriented Operations Executive with hands-on experience in freight forwarding operations. The candidate will be responsible for coordinating day-to-day import and export shipments, documentation, shipment tracking, customer communication, and coordination with shipping lines, airlines, transporters, customs brokers, and overseas agents.

Key Responsibilities
- Handle day-to-day import and export freight forwarding operations for Air and Sea shipments.
- Coordinate shipment bookings with shipping lines, airlines, consolidators, and overseas agents.
- Prepare and verify shipping documents, including Bill of Lading (B/L), Airway Bill (AWB), Commercial Invoice, Packing List, and Shipping Instructions.
- Coordinate with customs brokers, transporters, CFS, shipping lines, and other service providers.
- Monitor shipment schedules, vessel/flight details, cut-off dates,



and delivery status.
- Track shipments and provide timely updates to customers and internal teams.
- Coordinate with clients and overseas agents to ensure smooth execution of shipments.
- Follow up on customs clearance and required shipment documentation.
- Maintain accurate shipment records, job files, reports, and operational documentation.
- Coordinate with the Accounts/Finance team regarding vendor invoices, customer billing, and operational payments.
- Identify and resolve operational issues and escalate critical matters to the Operations Manager.
- Ensure compliance with company SOPs, shipping procedures, and applicable customs/trade regulations.
- Maintain valuable working relationships with customers, carriers, vendors, and logistics partners.
- Support continuous improvement of operational processes and service quality.

Eligibility & Requirements
- Bachelor's degree in Logistics, Supply Chai

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