Location: India
Department: Sales & Business Development
Reports To: VP Sales / Chief Marketing Officer
About Medivant Healthcare
Medivant Healthcare is a pharmaceutical manufacturing company committed to improving patient access to affordable, high-quality injectable medications. We are seeking an experienced and results-driven Call Center Sales Manager to lead our B2B sales team in India, drive lead generation efforts, increase customer acquisition, and support business growth through effective sales strategies and team leadership.
Position Summary
The Call Center Sales Manager will be responsible for managing a high-performing outbound sales team focused on prospecting, lead generation, customer engagement, appointment setting, and sales conversions. The successful candidate will possess solid B2B sales management experience and a proven track record of driving revenue growth through inside sales and call center operations.
Key Responsibilities
Sales Leadership & Revenue Growth
- Lead and manage a team of sales executives and team leads.
- Develop and execute outbound sales strategies to achieve revenue objectives.
- Drive customer acquisition, lead generation, and sales conversion initiatives.
- Establish sales goals and KPIs and ensure consistent achievement of targets.
- Develop sales scripts, outreach strategies, and follow-up processes.
Team Management & Development
- Recruit, train, mentor, and develop sales representatives.
- Conduct performance coaching and regular sales reviews.
- Monitor individual and team sales performance.
- Create incentive programs and sales contests to drive engagement and productivity.
Lead Generation & Pipeline Management
- Oversee outbound calling campaigns and prospecting activities.
- Ensure effective lead qualification and nurturing processes.
- Manage sales pipeline health and conversion metrics.
- Collaborate with marketing teams to optimize lead quality.
CRM & Performance Analytics
- Utilize CRM platforms to mon