Responsibilities & Key Deliverables

- External customer complaints handling through warranty analytics, Graphical representation of data & dealer calling for logical conclusion and inferences.

- Drive CFT for Gemba analysis & deploying actions at manufacturing, aggregate & supplier process.

- Should have good knowledge of vehicle systems & able to do troubleshooting to identify the root-cause of failure.

- Should have good knowledge of wiring layout & it’s interface in vehicle.

- Plan & excute dealer and yard audits.

- Resource allocation & monitoring for PDI Audits of vehicles.

- Ensure dynamism in Inspection plan in line with field feedback.

- Capability Building of blue collar for product evaluation.

- Ensure effective utilization of resources through Cost Management (Revenue & Capital).

- Apex QCRT (Quick Concern Resolution Team) champion.

- Ensure systems & processes are in line with ISO/TS 16949.

- Prepare Lesson learnt for new projects.





- Project quality status monitoring for all quality indicators.

- Execute LSP Audit for recent products.

- Ensure gauge / equipment calibration and MSA study as per plan.

- Release the Weekly/monthly MIS report of Health Status of Shop

- Take efforts for Benchmarking & horizontal deployment of Good systems & New initiatives.

Preferred Industries

Automobile

Education Qualification

Diploma/ BE Mechanical Engineering

General Experience

3 to 5 years (minimum) In Automobile industry

System Generated Core Skills

Analytical Thinking

Communication Skills

Consumer Focus

Equipment Handling & Maintenance

Forecasting

Interpersonal Skills

Measurement System Analysis (MSA)

Metallurgy

Microsoft Office

Project Management

Monitoring SST Parameters

Statistical Process Control (SPC)

Teamwork

Product Knowledge - Vehicle System

Demand Management

Quality Control

📌 Assistant Manager - PQA (Haridwar)
🏢 Recognized
📍 Haridwar