We are scaling an established medical education platform offering high-quality online and offline training programs for doctors across India.
We are looking for an Admissions & Relationship Counsellor who can take ownership of the journey from the first conversation with a doctor to admission, payment and an ongoing relationship with the institute.
This is more than a calling role. You will work closely with the founders, interact with doctors across India and play a direct role in growing the institute.
Your 3 Key Responsibilities
1. Admissions & Conversion
Your goal: Convert interested doctors into paid students.
What you will do:
* Connect with doctors who enquire through Google, social media, WhatsApp, referrals and other marketing channels.
* Understand what they want to learn and guide them towards the relevant program.
* Explain course details, dates, fees and online/offline formats clearly.
* Share brochures, schedules and payment information.
* Follow up consistently until the doctor enrols or gives a clear decision.
* Follow up closely on pending registrations and payments.
You will be measured on: Paid admissions, conversion and revenue collected.
2. Database Management & Follow-up
Your goal: Make sure no genuine opportunity is lost because of poor or delayed follow-up.
What you will do:
* Work systematically with our existing database of doctors as well as all new leads.
* Call and WhatsApp doctors about relevant programs.
* Understand and record their areas of interest.
* Maintain the status of every lead and the next follow-up date.
* Reconnect with doctors at the appropriate time for future programs.
* Keep the admissions pipeline organised and updated.
You will be measured on: Follow-up discipline, database activation and conversions from existing and current leads.