Position: Assistant Manager – Operations
Location: Bangalore
Department: Operations
Working Days : Mon - Sat
Job Summary
We are looking for a proactive and responsible Assistant Manager – Operations to oversee daily vending machine operations, field staff coordination, client servicing, inventory monitoring, and smooth execution of operational activities across locations. The candidate should have strong team handling skills, operational planning experience, and the ability to manage day-to-day issues efficiently.
Key Responsibilities
Supervise daily operations of vending machines across assigned locations.
Coordinate with technicians, refillers, and field staff for smooth functioning.
Ensure timely machine servicing, refilling, and complaint resolution.
Monitor stock movement, inventory usage, and operational reports.
Handle client coordination and maintain solid customer relationships.
Track machine downtime and ensure quick issue resolution.
Prepare daily, weekly, and monthly operational reports.
Manage attendance, shift planning, and workforce allocation.
Coordinate with procurement and warehouse teams for stock availability.
Ensure compliance with company SOPs and operational standards.
Support onboarding and training of recent operational staff.
Visit client sites whenever required for operational support.
Required Skills
Strong operational and team management skills
Valuable communication and coordination abilities
Knowledge of Excel and reporting
Problem-solving and multitasking capability
Ability to manage field operations efficiently
Vendor and client coordination experience preferred
Preferred Qualification
Bachelor’s Degree in Operations, Management, Commerce, or related field
Experience in vending machine operations, FMCG, hospitality, facility management, or field operations preferred