Job Title: Front Office Executive

Department: Front Office / Administration
Industry: Healthcare / Hospital
Experience: 1–3 years preferred

Job Summary

We are looking for a skilled and courteous Front Office Executive to manage the reception and front-desk operations of our hospital. The candidate will be responsible for greeting patients and visitors, handling enquiries, coordinating appointments, maintaining records, and ensuring a smooth patient experience.

Candidates with prior experience in a hospital, clinic, diagnostic centre, or healthcare environment will be preferred.

Key Responsibilities
- Welcome and assist patients, attendants, and visitors in a professional manner.
- Handle front-desk enquiries, telephone calls, and patient queries.
- Schedule and coordinate patient appointments with doctors and departments.
- Manage patient registration and maintain accurate records.
- Coordinate with doctors, nursing staff, billing, laboratory, pharmacy, and other departments.
- Guide patients and attendants regarding hospital services and procedures.




- Handle basic billing, cash/receipt-related activities, if required.
- Maintain confidentiality of patient information and hospital records.
- Manage visitor entries and other front-office documentation.
- Handle patient feedback and escalate complaints to the concerned department.
- Ensure the reception area is clean, organized, and welcoming.
- Perform other administrative/front-office duties as assigned.

Candidate Requirements
- Graduate or equivalent qualification; healthcare/hospital administration qualification is an advantage.
- Hospital/healthcare front-office experience is strongly preferred.
- Good communication and interpersonal skills.
- Polite, patient, and professional approach when dealing with patients and attendants.
- Basic computer knowledge, including MS Office and hospital management software.
- Ability to multitask and work effectively in a hospital environment.
- Good knowledge of Hind

📌 Front Office Receptionist (Zirakpur)
🏢 Mehar Hopital
📍 Zirakpur