Job Description
- Make calls to customers regarding loan repayments and overdue collections.
- Follow up with customers on pending payments and committed payment dates.
- Communicate professionally with customers regarding repayment requirements.
- Handle customer queries and resolve repayment-related concerns.
- Maintain accurate records of customer calls, follow-ups, and payment commitments.
- Update collection status and customer information regularly.
- Achieve assigned monthly collection targets.
- Coordinate with relevant teams regarding unresolved payment issues.
- Ensure proper documentation of collection activities.
Required Skills
- Valuable communication skills.
- Basic computer knowledge.
- Good knowledge of MS Excel.
- Customer-handling and follow-up skills.
- Ability to work with collection targets.
- Professional and persistent approach.
Job Details
- Work Location: Nexus Solutions, Street Number 8, Krishna Giri Enclave, Tarnaka, Hyderabad, Secunderabad, Telangana
- Department: Banking / Insurance / Financial Services
- Role / Category: Debt Collections / Recovery
- Employment Type: Full-Time
- Shift: Day Shift