The Role

The G&A; Systems Business Partner is a manager-level individual contributor embedded within Chargebee's General & Administrative organization. This person serves as the primary GBT technology interface for the CFO, CHRO, and General Counsel, owning the systems roadmap, resolving blockers, and delivering AI-enabled business process improvements across Finance, Human Resources, Legal, and Accounting.

This is not a support role. It is a high-accountability partnership position requiring deep expertise in enterprise G&A; systems, NetSuite ERP, a global HCM platform (DarwinBox or Rippling), IronClad CLM, and Coupa,combined with the ability to deploy AI tools across business workflows and act as the connective tissue between G&A; leadership and all of GBT's capabilities.

Responsibilities

Stakeholder Relationship & Partnership
- Build and maintain deep, trusted relationships with G&A; sub-leaders across Finance, FP&A;, Accounting, HR/People, Legal, and Compliance, understanding their goalss, system pain points, and strategic priorities on a continuous basis.




- Serve as the single named GBT point of contact for CFO, CHRO, and General Counsel organizations, eliminating ticket-queue friction with a 24-hour response commitment on all critical blockers.
- Develop full fluency across all GBT sub-functions, GTM Tech, Q2C Systems, G&A; Systems, Corporate Data & AI Enablement, InfoSec, AI CoE, and PMO,and know exactly when and how to mobilize each on behalf of G&A.;

Finance & Accounting Systems, NetSuite ERP
- Serve as the primary GBT owner for NetSuite, administering, configuring, and evolving Chargebee's NetSuite instance across Financial Management, Accounts Payable, Accounts Receivable, Revenue Recognition (ASC 606 / IFRS 15), Fixed Assets, Multi-Book, and Multi-Subsidiary.
- Design and build NetSuite business processes end-to-end: period close, intercompany eliminations, revenue recognition schedules, AP/AR automation, expense management, and cash management workflows.

📌 Systems Business Partner (Chennai)
🏢 Chargebee
📍 Chennai