Key Responsibilities
- Make outbound calls to customers and potential clients.
- Handle incoming calls and respond to customer queries professionally.
- Explain company products/services clearly to customers.
- Maintain customer information and call records.
- Follow up with leads and customers regularly.
- Prepare and maintain basic reports using MS Excel.
- Use MS Word for basic documentation and office work.
- Coordinate with the team and update daily calling status.
- Achieve daily/weekly calling and follow-up targets.