Department: Client Relations / Business Development / Project Coordination

Experience: 0–2 Years

Employment Type: Full-Time

Qualification: B.E. / B.Tech / MBA

Location: Chennai / Coimbatore

Job Summary

Pixous Technologies looking for a Client Relationship Officer – IT to manage client communication, understand business and technical requirements coordinate with internal technical teams, and ensure smooth execution of IT projects.

The candidate will act as a bridge between clients, management, project managers, developers, QA teams, and other technical teams. This role requires strong communication and coordination skills along with a basic understanding of IT and software projects.

Key Responsibilities
- Act as the primary point of contact for assigned clients.
- Communicate with clients through calls, emails, meetings, and online platforms.
- Understand and document business and technical requirements..
- Provide regular project status updates to clients.
- Coordinate client demos, application reviews, UAT, and feedback sessions.
- Track bugs, issues, change requests,



and enhancement requirements.
- Ensure timely follow-up and closure of client requirements.
- Escalate project delays and critical client concerns to management.
- Support proposals, quotations, presentations, and business/technical documentation.
- Build and maintain strong client relationships.
- Identify opportunities for additional services and future projects.

Technical Knowledge
- Basic knowledge of SDLC
- Web and mobile application concepts
- Basic understanding of cloud and software deployment
- MS Office / Google Workspace
- Project management or issue-tracking tools

Required Skills
- Excellent verbal and written communication
- Strong client-handling and interpersonal skills
- Good presentation skills
- Strong coordination and follow-up
- Analytical and problem-solving ability
- Good time management
- Ability to communicate with both technical and non-technical teams
- Skilled

📌 Client Relationship Officer (Teynampet)
🏢 Pixous Technologies Private
📍 Teynampet