Client Servicing
- Handle day-to-day communication with clients via calls, WhatsApp, email, and meetings
- Understand client requirements, feedback, and campaign goals
- Coordinate internally with design, content, video, and performance marketing teams
- Maintain task follow-ups and ensure timely delivery
- Share updates, approvals, reports, and meeting notes with clients
- Build solid long-term client relationships
Required Skills
- Strong communication skills in English, Hindi, and/or Gujarati
- Experience in client servicing or account management
- Strong understanding of Instagram, Facebook, and LinkedIn
- Experience creating content calendars and social media planning
- Good coordination and follow-up ability
- Ability to manage multiple client accounts
Preferred
- Agency experience preferred
- Experience working with influencers or creator collaborations is a plus
- Basic understanding of paid campaigns is an added advantage
- Familiarity with Canva or creative briefing tools is a bonus
What We’re Looking For
We’re looking for someone who can
- Manage client communication confidently
- Think creatively for brands
- Plan social media strategically
- Keep execution organized and on time
- Bring fresh ideas for organic growth and brand visibility