Role description

Client Job Title: Engagement Manager

UST Job Title: Delivery Manager I

*Who we are:*

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

The Opportunity:
UST is looking for an experienced Engagement Manager – Asset & Wealth Management to manage strategic client relationships and large-scale managed services engagements. The ideal candidate will have solid experience in Asset & Wealth Management, managed services delivery, P&L;/revenue management, client engagement, and onsite-offshore delivery models, with proven ownership of portfolios exceeding $10M in revenue.

Key Roles & Responsibilities:
- Manage end-to-end client engagements across application support, DBA services, and managed services operations.
- Own delivery governance, SLA/KPI adherence, financial performance,



capacity planning, resource optimization, and risk management.
- Lead large onsite/offshore delivery teams across multiple programs and workstreams.
- Manage strategic relationships with C-suite stakeholders and senior business leaders.
- Drive governance reviews, strategic planning, transformation initiatives, and continuous service improvement.
- Lead AI-first engineering and automation initiatives focused on productivity improvement and modern engineering practices.
- Ensure operational stability, customer satisfaction, service quality, and revenue growth.
- Coordinate cross-functional teams across engineering, support, operations, and program management.
- Identify opportunities for account expansion, process improvement, and business growth.

Required Skills:
- Strong Asset & Wealth Management domain experience.
- Proven experience in Managed Services / IT Service Delivery.
- Experience

📌 Delivery Manager I-Investment/Capital (Chennai)
🏢 UST
📍 Chennai