Job Description – HR Manager (Automobile Dealership)

Position: HR Manager
Industry: Automobile Dealership – Passenger Vehicles / Commercial Vehicles / EV
Department: Human Resources
Reports To: Dealer Principal / General Manager / Management
Location: Dealership / Multiple Dealership Locations
Employment Type: Full time

1. Job Purpose

The HR Manager will be responsible for managing the complete employee lifecycle within the automobile dealership, including recruitment, onboarding, employee engagement, performance management, payroll coordination, statutory compliance, training, discipline, and HR operations.

2. Key Responsibilities

Recruitment & Manpower Planning
- Plan manpower requirements in coordination with department heads.
- Recruit Sales Consultants, Service Advisors, Technicians, Team Leaders, CRM executives, support staff and management positions.
- Manage job portals, recruitment agencies, employee referrals and campus hiring.
- Conduct interviews, background verification and reference checks.
- Ensure timely joining against approved manpower requirements.





Employee Onboarding & HR Operations
- Manage joining formalities, documentation and induction.
- Maintain employee records, HRIS/DMS records and personnel files.
- Issue appointment letters, confirmation letters, transfer letters and other HR documents.
- Monitor attendance, leave, shift schedules and employee movements.
- Coordinate payroll inputs with the accounts/payroll team.

Performance Management
- Establish and monitor KPIs and KRAs for dealership employees.
- Coordinate monthly/quarterly performance reviews.
- Track probation, confirmation and performance improvement plans.
- Support management in promotions, transfers, increments and incentives.

Training & Development
- Identify training requirements across Sales, Service, Parts and Administration.
- Coordinate product, sales, customer-service, technical and behavioural training.
- Maintain training calendars and attendance records.
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