Location

India – Hybrid / Remote, with flexibility to work closely with UK leadership and offshore delivery teams.

Salary- Market

Role Overview

We are looking for an experienced
Senior PMO & Operations Lead
to take ownership of our offshore PMO capability in India.

This is a senior leadership role, but it is deliberately
hands-on
. We are not looking for someone who has moved away from day-to-day PMO delivery and now operates purely at a strategic or governance level. We need someone who can set standards, build structure, lead people and improve operational maturity, while still being comfortable getting directly involved in PMO activities when required.

The successful candidate will oversee PMO operations, develop our offshore
Centre of Excellence
, create and maintain
Standard Operating Procedures (SOPs)
, drive consistency across delivery, and act as the people manager for our senior offshore team.

This role would suit someone from a
SaaS, technology services, managed services or professional services environment
who understands the pace,



discipline and commercial expectations of a growing services organisation.

Key ResponsibilitiesHands-on PMO Leadership
- Own and manage the day-to-day PMO function for our offshore operation.
- Personally support critical PMO activities including project reporting, RAID management, governance packs, action tracking, dependency management, resource planning and project controls.
- Ensure project and programme information is accurate, current and decision-ready.
- Challenge Project Managers and Delivery Leads where plans, risks, milestones or reporting are incomplete or inconsistent.
- Establish a clear operating rhythm across projects, programmes and senior management reporting.
- Provide senior leadership with concise, accurate and commercially relevant portfolio reporting.
- Support mobilisation of recent clients, programmes and service engagements.
- Step directly into projects or programmes where stronger PMO control is

📌 Senior PMO and Operations Lead (India)
🏢 Sera Neon
📍 India