Lead GenerationGenerate leads through digital, reference, channel partners, walk-ins and other sourcesMonthly qualified leadsLead ConversionFollow up with prospects and convert leads into site visits and bookingsLead-to-site visit & booking conversionSite VisitsArrange and conduct property/site visits; explain project features and amenitiesNumber of site visits/monthSales TargetAchieve assigned monthly/quarterly residential sales targetsBooking value & units achievedCustomer HandlingUnderstand customer requirements, budget and preferences and recommend suitable unitsCustomer satisfaction & conversion rateProduct KnowledgeMaintain solid knowledge of project specifications, pricing, payment plans,
amenities and USPsAccuracy of information sharedFollow-upMaintain regular follow-up with leads until booking/closureFollow-up frequency & closure ratioNegotiation & ClosureHandle negotiations within approved pricing and close dealsBooking conversion & revenueDocumentationCoordinate booking forms, KYC, agreements, payment schedules and related documentsDocumentation accuracy & TATChannel Partner ManagementDevelop and maintain relationships with brokers/channel partnersActive channel partners & business generatedCRM ManagementUpdate leads, calls, follow-ups, site visits and booking status in CRM100% timely CRM updatesPost-Sales CoordinationCoordinate with CRM, accounts and other departments for customer requirementsCustomer issue resolution & satisfaction