Job Title
In-house Doctor Beauty
Mission Statement
Deliver safe, effective, and result-oriented skin, hair, and laser treatments while driving customer satisfaction, ethical sales growth, and adherence to VLCC’s medical, operational, and service excellence standards.
Key Outcomes & Accountabilities
- Achieve high customer satisfaction and retention through effective diagnosis and treatment outcomes.
- Ensure strict compliance with medical protocols, SOPs, and safety standards.
- Support centre revenue through ethical consultation, treatment planning, and package conversion.
Job Responsibilities
Clinical & Technical Excellence
- Conduct detailed consultations, skin/hair analysis, and executions for clients.
- Perform and supervise dermatological, aesthetic, and laser procedures as per VLCC protocols.
- Ensure secure use, handling, and maintenance of all medical and laser equipment.
- Monitor treatment outcomes and manage complications or escalations, if any.
Customer Excellence
- Deliver high standards of patient care and counselling to ensure trust and satisfaction.
- Address client concerns proactively and ensure resolution within defined timelines.
- Ensure treatments are executed within package validity and follow-up protocols are followed.
Sales & Business Support
- Recommend suitable skin, hair, laser treatments, and products based on medical need.
- Support centre sales targets through ethical conversions, package renewals, and upgrades.
Operational Excellence
- Ensure compliance with SOPs, clinical audits, and statutory medical guidelines.
- Coordinate with Centre Head, Beauty Head, and Corporate Medical Team for updates and escalations.
Team Collaboration & Training
- Guide and support Beauty Therapists, Nurses, and technical staff during procedures.
- Participate in training, coaching, and upskilling of centre teams as required.
- Ensure smooth coordination between medical and non-medical teams at the centre.
Competencies & Skills
- Strong clinical
📌 Inhouse Doctor (Chennai)
🏢 VLCC
📍 Chennai