Accounts & Customer Account Management Executive (Bengaluru)

Accounts & Customer Account Management Executive (Bengaluru)

21 Aug
|
CertifyMe
|
Bengaluru

21 Aug

CertifyMe

Bengaluru

Company:
CertifyMe

Role Type:
Individual Contributor (IC)

Location:
Whitefield, Bengaluru – Work From Office (WFO)

Working Hours:
Monday to Friday, 9:00 AM to 6:00 PM

Experience:
0.6–2 years

Employment Type:
Full time

About the Role:

CertifyMe is looking for a detail-oriented and proactive
Accounts & Customer Account Management Executive
to manage customer accounts, revenue recognition, accounting activities, and general administrative responsibilities.

This is an
Individual Contributor role
requiring the candidate to independently manage assigned CertifyMe customer accounts, coordinate with customers and internal teams, and ensure that financial and administrative activities are completed accurately and on time.

Key Responsibilities:

Customer Account Management
- Manage day-to-day account-related activities for assigned
CertifyMe customers
.
- Act as a key point of contact for customers regarding account, billing, payment, and documentation-related matters.
- Maintain accurate customer account information, contracts, billing details, invoices,



and payment records.
- Monitor customer account status, outstanding balances, renewals, billing requirements, and other account-related activities.
- Coordinate with customers to obtain required information, documents, confirmations, and approvals.
- Follow up on pending invoices, payments, discrepancies, and other account-related issues.
- Build professional and responsive relationships with CertifyMe customers.
- Coordinate internally with Finance, Operations, Sales, and Management to resolve customer account issues.

Revenue Recognition
- Manage and support
revenue recognition for CertifyMe customers
.
- Review customer contracts, invoices, transactions, and supporting documentation.
- Ensure customer revenue is properly tracked, recognised, and reconciled.
- Maintain revenue recognition schedules and customer-level revenue trackers.
- Reconcile recognised revenue with invoices, customer accounts, and accounting

📌 Accounts & Customer Account Management Executive (Bengaluru)
🏢 CertifyMe
📍 Bengaluru

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