Job Summary

In this vital role, you will be responsible for supporting and advancing Amgen's Secure Data Exchange Services, including MOVEit Secure File Transfer (SFTP) and Trusted eShare Secure Collaboration platforms. Reporting to the Manager, Secure Data Exchange Services, you will help deliver secure, reliable, and compliant data-sharing capabilities across Amgen's global enterprise. As a Senior Associate Secure Data Exchange Engineer, you will operate, administer, and continuously improve enterprise secure data exchange technologies. Working closely with infrastructure teams, cybersecurity, business partners, and vendors, you will implement and support secure file transfer and collaboration solutions while helping strengthen Amgen's data protection posture. This role offers the opportunity to participate in platform engineering, automation, operational excellence, and service improvements that directly support the protection of Amgen's sensitive information.

Roles Responsibilities
- Maintain the availability, reliability,



and operational health of Amgen's Secure Data Exchange platforms, including MOVEit and Trusted eShare.
- Execute IT Service Management (ITSM) processes including Incident, Problem, Change, and Service Request Management.
- Monitor platform health, troubleshoot production issues, and coordinate timely resolution with internal teams and vendors.
- Support platform configuration, upgrades, deployments, and implementation of recent capabilities.
- Assist in designing and improving secure data exchange solutions and automate repetitive operational tasks using scripting.
- Develop and maintain technical documentation, operational runbooks, standard operating procedures (SOPs), and knowledge articles.
- Collaborate with business stakeholders to gather requirements and implement secure data sharing policies.
- Analyze platform events, audit logs, and operational metrics to identify security risks, process improvements, and optimization opportunities.
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📌 Senior Associate Secure Data exchange Engineer (Hyderabad)
🏢 Amgen
📍 Hyderabad