We are looking for a Solution Manager Acquiring with strong experience in the Payment Card Industry (PCI) and preferably Merchant Acquiring. The candidate will be responsible for understanding customer and business requirements, translating them into product/solution specifications, managing product enhancements, and working closely with customers, pre-sales, product, and engineering teams.
The ideal candidate should have approximately 5+ years of experience in Business Analysis and Requirement Management, preferably within the payments domain, with hands-on exposure to POS, IPG, BQR/UPI payment methods and a valuable understanding of payment industry compliance and regulatory practices.
Role & responsibilities
- Responsible for merchant acquiring solutions and products.
- Understand business requirements from customers and translate them into functional/product solution documentation.
- Lead the complete requirement elicitation and requirement management process, including:
- Understand implicit and explicit business requirements.
- Define and plan the scope.
- Prepare detailed scope, assumptions, dependencies, and constraints.
- Identify and document out-of-scope requirements.
- Prepare and release scope documents to relevant stakeholders.
- Drive stakeholder review and obtain formal sign-off.
- Identify opportunities for product enhancements based on customer requirements, market trends, and business needs.
- Drive the complete product enhancement lifecycle in alignment with business objectives.
- Conduct product demonstrations, solution presentations, and customer discussions.
- Provide solution and product inputs to the Pre-Sales team for proposals, RFPs, and customer responses.
- Develop and enhance standard product/solution offerings, keeping long-term business objectives and competitive positioning in mind.
- Assess product feature gaps against competitive offerings, market requirements, and client expectations.
- Work closely with the Engineering/Technology t