Service Specialist Intern || PRISM (Noida)

Service Specialist Intern || PRISM (Noida)

21 Aug
|
OYO
|
Noida

21 Aug

OYO

Noida

Role & responsibilities

•Visiting 3-4 prop daily from the assigned portfolio (based on D-1 CID and high EC, and high checkout)

• Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness

audits (PCA)

• Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo

& OTA platforms

• Sharing and solving for Daily stuck on the group and with the RL

• D-1 CID and D-1 EC cases RCA analysis

• Meet 4-5 guests during visit to understand concerns and minimize customer escalations

📌 Service Specialist Intern || PRISM (Noida)
🏢 OYO
📍 Noida

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