Customer Relationship Specialist (Mumbai)

Customer Relationship Specialist (Mumbai)

21 Aug
|
Ivy Homes
|
Mumbai

21 Aug

Ivy Homes

Mumbai

WHO ARE WE?

Welcome to the future of Real Estate Transactions

Ivy Homes
is a realty tech start-up redefining how people buy and sell homes. The product is a merger of traditional real estate maturity and cutting-edge technology.
With the power of machine learning and engineering, we have a unique advantage that no other company in real estate has.

The problem Ivy Homes is trying to solve is the first of its kind in India; you’ll be in the front seat of disruption of real estate using AI/ML/software. With the help of AI & ML, Ivy Homes is using data from various channels across industries to predict the prices of an apartment.

As a nextgen entity,
Ivy Homes is building systems for handling millions of GBs of data, which has to be safely stored over the years to find trends in the housing market.

Our core team comprises IIT and IIM alumni with excellent business and technology acumen. We are backed by marquee Venture Capitalists in the ecosystem, including Y-Combinator, Khosla Ventures, Global Founders Capital and Venture Highway.



We are expanding our team and looking for enthusiastic people to join us on this journey.

ASSOCIATE - CRM - ROLE SUMMARY

As an Associate in our Customer Relationship Management (CRM) team at Ivy Homes, you will play a pivotal role in managing end-to-end transaction handling and facilitating customer loan processing. You'll be the bridge between our clients and Ivy Homes, ensuring a seamless experience from completing the process for purchasing a property till its sale is completed. Your effective communication, both oral and written, will be vital in assisting clients and ensuring registration is done smoothly.

WHAT WILL YOU DO?

End-to-End Transaction Handling:
Take ownership of projects from initiation to completion, ensuring all customer requirements are met and projects are executed seamlessly.

Loan Processing Support:
Assist customers in processing loans, providing guidance and support by being a bridge between the customers an

📌 Customer Relationship Specialist (Mumbai)
🏢 Ivy Homes
📍 Mumbai

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