- Welcome and greet all customers and prospects visiting the project site.
- Handle walk-in customers and ensure a warm, skilled and personalized experience.
- Understand customer requirements and coordinate with the sales team for further assistance.
- Manage and coordinate site visits, property tours and customer appointments.
- Provide basic information about the project, amenities, specifications, location and available facilities.
- Coordinate with the Sales Team to ensure smooth customer movement and follow-up.
- Maintain accurate records of walk-ins, site visits, enquiries and customer feedback.
- Make follow-up calls/messages to customers after site visits as required.
- Handle customer queries professionally and escalate sales-related or technical concerns to the concerned team.
- Ensure the reception, sample flat,



sales lounge and customer areas are maintained in a presentable manner.
- Coordinate with housekeeping, security and other site teams to ensure a seamless customer experience.
- Collect and maintain customer feedback and share observations with the reporting manager.
- Assist the sales team during events, property exhibitions, customer meetings and promotional activities.
- Ensure all customer interactions are handled with confidentiality, courtesy and professionalism.
- Follow company policies, processes and standards for customer service.

Type d'emploi : Temps plein

Rémunération : à partir de ₹20 000,00 par mois

Lieu du poste : En présentiel

📌 Guest Relationship Executive (Kandivali West)
🏢 Magnus 3pl llpp
📍 Kandivali West