We are looking for a friendly, qualified, and well-organized Front Desk Receptionist to be the first point of contact for patients at Ellara Clinics. The candidate will be responsible for managing the reception area, patient appointments, calls, billing coordination, and overall front-desk operations while ensuring a smooth and pleasant patient experience.

Key Responsibilities
- Greet and welcome patients professionally and courteously.
- Manage patient registrations, appointments, rescheduling, and follow-ups.
- Handle incoming calls, WhatsApp enquiries, and appointment requests.
- Maintain accurate patient records and front-desk documentation.
- Coordinate with doctors and treatment staff regarding patient schedules.
- Explain basic clinic services, treatment availability, and appointment procedures to patients.
- Coordinate billing, payments, receipts, and basic daily cash/UPI records.
- Follow up with patients regarding appointments, treatment plans, and pending visits.
- Maintain the appointment calendar and minimize waiting time for patients.




- Handle patient queries and escalate clinical concerns to the appropriate doctor.
- Maintain cleanliness, organization, and professional presentation of the reception area.
- Assist with inventory/stock updates and basic administrative tasks when required.
- Support the clinic in achieving patient satisfaction, retention, and service goals.
- Maintain patient confidentiality and follow clinic policies and procedures.

Preferred Skills & Qualifications
- Minimum 12th pass / Graduate preferred.
- Previous experience in a clinic, hospital, dental clinic, aesthetic clinic, salon, or healthcare front office is preferred.
- Good communication skills in English and Tamil; Hindi is an advantage.
- Pleasant personality with good interpersonal skills.
- Basic computer knowledge and familiarity with WhatsApp, MS Office/Google Workspace, and appointment software.
- Good organizational and multitasking abilities. Ability to handl

📌 Front desk receptionist (Periyar Nagar West)
🏢 ELLARA Clinics
📍 Periyar Nagar West