Role & Responsibilities
- Make outbound calls to prospective and existing customers to introduce company products/services.
- Understand customer requirements and provide relevant information about the products/services.
- Generate leads through telecalling and follow up with prospects to convert them into customers.
- Maintain regular follow-ups with interested customers and ensure timely closure of leads.
- Handle customer queries professionally and provide appropriate solutions.
- Maintain accurate records of calls, customer interactions, and lead status.
- Coordinate with the sales team to ensure smooth handover and follow-up of qualified leads.
- Achieve assigned daily, weekly, and monthly calling and conversion targets.
- Maintain a positive and professional relationship with customers.
Preferred Candidate Profile
- Graduate/12th pass with valuable communication skills.
- Prior experience in telecalling, telesales, customer service, or inside sales will be an advantage.
- Freshers with good communication and convincing skills can also apply.
- Good verbal communication and interpersonal skills.
- Comfortable making outbound calls and handling customer objections.
- Basic knowledge of MS Office and CRM tools.
- Target-oriented, self-motivated, and willing to learn.
- Ability to work effectively in a team and manage multiple follow-ups.