Position : Assistant Manager – Operations
Location: Kochi, Kerala
Department: Commercials
About the Role
We are looking for an experienced Assistant Manager – Operations to oversee operational activities across multiple locations. The role involves team management, process improvement, cost control, compliance, and coordination with internal and external stakeholders.
Key Responsibilities
Operational Management
- Manage end-to-end operations across assigned facilities and business units.
- Ensure smooth execution of daily operational activities.
- Develop and implement operational plans in line with business objectives.
- Standardize operational processes and ensure consistent implementation across locations.
- Identify and implement opportunities to improve operational efficiency.
Team Management
- Lead, guide, and support Operations Managers, Coordinators, and Supervisors.
- Develop an effective and accountable operations team.
- Conduct regular performance reviews and provide feedback and coaching.
- Support employee engagement and team development initiatives.
- Promote a collaborative and productive work workplace.
Performance & Reporting
- Monitor operational KPIs and performance across assigned locations.
- Prepare and review daily, weekly, and monthly MIS reports.
- Analyse operational performance and coordinate corrective actions where required.
- Monitor productivity, service levels, and project performance.
- Drive continuous improvement initiatives.
Cost & Resource Management
- Plan and optimize manpower utilization.
- Monitor operational expenses and support cost-control measures.
- Monitor the utilization of fleet, equipment, infrastructure, and other resources.
- Ensure effective allocation of resources across projects and locations.
- Identify opportunities to improve productivity and operational efficiency.
Quality, Safety & Compliance
- Ensure adherence to applicable statutory, environmental, and operational requirements.
- Maintain workp