Support Executive (Mumbai City)

Support Executive (Mumbai City)

21 Aug
|
Finimplement Consulting
|
Mumbai City

21 Aug

Finimplement Consulting

Mumbai City

Requisites
- Fresh graduates in IT / Computer Science / Engineering or those looking for a challenging career change
- Preferable knowledge of Linux, databases, Java or any 1 programming language
- Basic understanding of networking concepts, operating systems, and troubleshooting methodologies
- Familiarity with ticketing/issue tracking tools such as JIRA, ServiceNow, or similar platforms
- Proficient in MS Excel, Word, Google Sheets and basic data handling
- Exposure to SQL queries or basic database operations is an added advantage
- Bright candidates with a keen analytical and problem-solving mind
- Ability to communicate effectively in English is a mandatory requirement
- Strong attention to detail with a methodical and structured approach to tasks
- Willingness to learn, adapt quickly, and work in a fast-paced environment
- Team player with a positive, proactive attitude and ability to work under pressure
- Good time management skills with the ability to prioritize and multitask effectively

Job Description
- Current openings are for 4 technical positions




- Finimplement is helping niche vendors, banks and financial institutions manage change in the Treasury and Capital Markets space
- Finimplement also provides first level technical support to these clients
- As a Finimplement Financial Applications Consultant you shall be working closely with Bank Treasury; gaining functional knowledge of the Front/Middle/Back Office and Risk Management systems
- You will learn about the business needs, tasks and problems of these teams and help them transition from their existing systems to a current cross asset front to back platform
- This role will involve building working relationships with business sponsors, senior managers, and end users of the platform and provide first level support to some of the clients
- You will log, track, and follow up on support tickets ensuring timely resolution within defined SLAs
- You will document technical issues, resolutions, and create knowl

📌 Support Executive (Mumbai City)
🏢 Finimplement Consulting
📍 Mumbai City

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