Reporting To: Lead – Clinical Governance, Medical Affairs & Quality
Role Purpose
To provide clinical and quality support for the implementation, monitoring, and continuous improvement of quality, patient safety, accreditation, clinical governance, and medical affairs processes across Lord's Renal Centers.
The role will involve close coordination with physicians, nursing teams, center operations, and the quality team.
Key Responsibilities
1. Clinical Quality & Governance
- - Monitor clinical quality indicators and center-level performance.
- - Review clinical processes for adherence to defined protocols and standards.
- - Identify clinical quality gaps and coordinate improvement actions.
- - Support implementation of clinical governance initiatives.
- - Assist in reviewing clinical documentation and compliance.
2. NABH & Accreditation
- - Support NABH documentation and evidence collection.
- - Coordinate with centers for audit preparation and accreditation readiness.
- - Participate in internal quality audits and support external audits.
- - Track observations, non-conformities, CAPA, and closure status.
- - Ensure timely maintenance of quality and accreditation records.
3. Patient Safety & Incident Management
- - Monitor incidents, near misses, adverse events, and patient safety concerns.
- - Coordinate investigation and documentation of reported incidents.
- - Support Root Cause Analysis (RCA) and CAPA implementation.
- - Maintain patient safety logs and action trackers.
- - Identify recurring risks and support preventive measures.
4. Medical Affairs & Physician Coordination
- - Support physician credentialing and privileging activities.
- - Maintain physician records, licenses, qualifications, and renewal documentation.
- - Coordinate physician onboarding and periodic credential verification.
- - Support medical governance committee meetings.
- - Prepare agendas, minutes, presentations, and action t
📌 Medical Affairs and Quality (Bengaluru)
🏢 Lord's Renalyx
📍 Bengaluru
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