Role involves handling inbound and outbound calls, managing customer queries, promoting products or services, generating leads, and ensuring high customer satisfaction. You will also help train junior team members, analyze performance metrics, and contribute to the achievement of sales and customer service goals.
- Initiate outbound calls to potential customers to introduce and promote products/services.
- Conduct follow-up calls to nurture leads.
- Build rapport with potential customers.
- Identify potential leads through effective questioning and conversation.
- Meet and exceed daily, weekly, and monthly sales targets.
- Efficiently manage call time to maximize productivity and achieve sales goals.
- Stay updated on industry trends, product knowledge, and sales techniques.
- Follow predefined scripts while adapting to customer responses to maintain consistency.

Qualification:




- Bachelor’s degree or higher in any field.
- Effective verbal communication skills are required.
- Candidate should possess active listening abilities.
- Flexibility to adapt to changing scripts and strategies is essential.
- A positive understanding of the product or service to effectively communicate its benefits to potential customers.
- Effective time management skills are essential for maximizing productivity in the job role.
- The ability to think spontaneously to resolve customer issues is essential.
- The ability to work independently and take the initiative when required.
- Candidate should be capable of representing the company professionally.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Senior Telecaller (Lucknow)
🏢 Innovationz Indian
📍 Lucknow