Job Description Quality Auditor | HNI Business
ParticularDetailsPositionQuality Auditor HNI BusinessDepartmentTraining & QualityLocationMumbai / DelhiExperience2-5 Years
Reporting ToHead Training & Quality
Role Purpose
To ensure quality, process adherence and continuous improvement across HNI Dealers/RMs through regular audits, timely feedback, coaching and process interventions.
Key Responsibilities
- Conduct regular audits of Dealers/RMs as per the defined audit plan.
- Ensure audit coverage, accuracy and timely feedback.
- Identify recurring gaps and provide actionable improvement feedback.
- Work with Dealers/RMs and Business teams to improve quality and RSR/productivity.
- Conduct quality briefings and focused training based on audit findings.
- Support process improvement and quality initiatives.
- Escalate critical/repeat observations and maintain proper audit records and MIS.
- Participate in calibration and governance reviews.
Key Skills
- Good understanding of BFSI / Capital Markets / Wealth Management
- Strong analytical and observation skills
- Positive communication and feedback skills
- MS Excel and MIS reporting
- Ability to work with business teams and drive improvement
- Quality-conscious and process-oriented mindset
📌 Quality Auditor (Mumbai)
🏢 ANANDRATHI
📍 Mumbai
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