Job Summary

We are looking for an experienced and detail-oriented E-commerce Executive who has worked on marketplaces such as Amazon and Myntra.

The ideal candidate should have complete knowledge of marketplace operations and should be able to independently handle seller accounts, product listings, inventory, orders, account health, returns, payments, and performance reports.

The candidate must understand the complete e-commerce process and should be capable of identifying and resolving account-related and operational issues.

Roles and Responsibilities
- Manage and operate Amazon Seller Central, Myntra Partner Portal, and other marketplace accounts.
- Create, update, and optimize product listings, titles, descriptions, bullet points, attributes, keywords, and images.
- Upload products individually and through bulk listing sheets.
- Monitor daily orders, inventory, cancellations, returns, refunds, and customer-related issues.
- Maintain accurate stock levels and prevent overselling or out-of-stock situations.
- Monitor account health, seller ratings, order defect rate,



late dispatch rate, cancellation rate, and other performance metrics.
- Handle listing errors, suppressed listings, inactive products, catalog issues, and account-related cases.
- Raise support tickets and coordinate with marketplace support teams for issue resolution.
- Manage pricing, discounts, promotions, offers, and marketplace campaigns.
- Coordinate with warehouse, dispatch, customer support, cataloguing, and accounts teams.
- Monitor payments, deductions, commissions, penalties, claims, and marketplace settlements.
- Prepare daily, weekly, and monthly sales and performance reports.
- Analyse sales data and suggest improvements to increase visibility, conversions, and orders.
- Handle returns, reimbursements, customer claims, and marketplace disputes.
- Ensure orders are processed and dispatched within marketplace timelines.
- Maintain complete records of listings, orders, returns, payments,

📌 E-Commerce Executive (Noida)
🏢 ARIHANT INFORMARKETING
📍 Noida