Location: Ludhina
Experience: 2–5 Years
Employment Type: Full time
Job Summary
We are looking for an Operations Manager to manage day-to-day home healthcare operations and ensure smooth, high-quality patient services.
Key Responsibilities
- Manage daily homecare operations and active patient cases.
- Coordinate nurses, caregivers, attendants, and replacements.
- Handle patient/family concerns and operational escalations.
- Monitor staff attendance, performance, and service quality.
- Coordinate with HR, clinical, recruitment, and business teams.
- Ensure proper documentation, SOP compliance, and timely reporting.
- Prepare and maintain daily/weekly operational MIS.
- Conduct regular follow-ups to ensure patient satisfaction.
Requirements
- Graduate with 2-5 years of experience in healthcare, hospital, or homecare operations.
- Strong team management, communication, and problem-solving skills.
- Good knowledge of MS Excel/Google Sheets.
- Experience in home healthcare operations is preferred.
- Ability to handle a fast-paced work environment and operational emergencies.
Salary: As per experience
Joining: Immediate/Negotiable
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Paid time off