Key Responsibilities
- Manage the complete car loan and vehicle finance process from application to final disbursement.
- Coordinate with banks, NBFCs, and financial institutions for vehicle loan processing.
- Collect and verify customer documents required for loan applications.
- Submit loan applications and follow up with finance partners for sanction and approval.
- Coordinate with Sales Executives and customers to ensure smooth loan processing.
- Negotiate and maintain good relationships with banks/NBFC finance teams.
- Follow up on pending applications, queries, additional document requirements, and loan approvals.
- Ensure timely completion of loan documentation, agreement, insurance, hypothecation, and disbursement formalities.
- Track the complete status of each finance case from application to disbursement.
- Maintain proper records and daily reports of loan applications, approvals, rejections, pending cases, and disbursements.
- Work closely with the Sales Team to improve finance conversion and vehicle sales.
- Identify suitable finance options based on the customer's profile and vehicle requirements.
- Handle customer queries related to loan eligibility, interest rates, tenure, EMI, down payment, and documentation.
- Monitor and follow up on rejected or delayed cases and identify possible alternative finance options.
- Ensure all finance-related documentation is accurate and complete before submission.
- Coordinate with the Accounts, Sales, Operations, and Management teams for smooth vehicle delivery after loan disbursement.
- Maintain skilled relationships with finance companies and ensure quick turnaround time.
- Prepare regular Finance MIS / Daily Loan Status Reports for management.
- Ensure compliance with company policies and finance partner requirements.